Current actions
Namibia payment journey: Public lists cannot confirm what is enabled for one profile. Use the authenticated Personal Area (PA) as the live source for methods, limits, fees and processing estimates.
| Action | Status |
|---|---|
| Create strategy | Unavailable |
| Start investment | Unavailable |
| Review past performance | Web PA available |
| Access investment wallet | Web PA available |
| Resolve balance/history issue | Support Hub with IDs |
Record recovery
- Sign in to official web PA.
- Open Copy Trading.
- Save strategy/investment IDs and history.
- Reconcile wallet deposits, withdrawals and closure entries.
- Raise discrepancies with timestamps and screenshots.
Payment warning
Do not send money to a person claiming to reactivate copying or migrate a strategy. No third party needs PA password or OTP. Any wallet transfer should be visible and traceable in the official PA.
Historical analysis
Retain realised P/L, performance fee, drawdown, exposure and closure record. Past provider return never guaranteed results, and copying added price/latency divergence.
Alternative research
If considering another service, independently verify Namibia eligibility, entity/regulation, custody, withdrawal control, fees, provider history and stop-copy mechanics. Do not treat an affiliate ranking as proof.
Official source
Closure status and remaining access
Frequently asked questions
Can I open a new Exness copy investment?
No. New strategies and investments are unavailable.
What happened on 25 June 2026?
All existing strategies and investments were closed.
Can I access the old wallet?
Yes, through Copy Trading in web PA.
Should I pay an agent to reactivate it?
No. Treat that as unsafe. Verify the current Namibia Personal Area method, ownership, limits, currency, status and supporting evidence first.