Task distinction
Namibia payment journey: Public lists cannot confirm what is enabled for one profile. Use the authenticated Personal Area (PA) as the live source for methods, limits, fees and processing estimates.
| Task | Route | Result |
|---|---|---|
| Fund Exness using crypto | PA Deposit method if displayed | Account credit under method rules |
| Trade BTCUSD | Trading terminal | Cash-settled CFD exposure |
| Own/transfer coins | External wallet/exchange | Blockchain asset/custody |
| Trace deposit | PA history + blockchain explorer | Invoice and transaction hash evidence |
Safe transfer sequence
- Open Deposit through the official PA.
- Select crypto only if displayed.
- Match asset and blockchain network on both sides.
- Copy address and any required memo/tag.
- Compare first and last address characters.
- Check limits/confirmations and send a small test when practical.
- Save hash and PA invoice.
Critical errors
| Error | Consequence | Prevention |
|---|---|---|
| Wrong network | Non-credit or unrecoverable funds | Exact network match |
| Wrong asset | Unsupported transfer | Use only displayed asset |
| Missing memo/tag | Delayed/manual investigation | Copy every field |
| Address from message | Fraud destination | Generate inside PA |
| Duplicate while pending | Multiple irreversible transfers | Track original hash |
Missing-credit case
Do not resend. Record hash, network, asset, amount, destination, required confirmations, UTC time and PA invoice/status. Use Get support. No legitimate support agent needs a private key or seed phrase.
Namibia availability boundary
This page does not promise that a particular coin or network is enabled. Region, verification and provider status change the live list. Only the authenticated Deposit tab establishes current availability.
Official references
Live payment-method rule · Crypto CFDs are separate trading products
Frequently asked questions
Does BTCUSD availability mean crypto deposits work?
No. Trading instruments and payment methods are separate.
Which network should I use?
Only the exact network shown for that PA deposit instruction.
Deposit missing: should I resend?
No. Trace the original hash and invoice, then raise support.
Can support ask for my seed phrase?
No. Never disclose a seed phrase or private key.