Method comparison card
Namibia payment journey: Public lists cannot confirm what is enabled for one profile. Use the authenticated Personal Area (PA) as the live source for methods, limits, fees and processing estimates.
| PA field | Question | Decision |
|---|---|---|
| Method name | Is it displayed now? | If absent, do not use an old link |
| Processing time | Average to maximum? | Plan from the maximum |
| Fee | Exness/provider fee shown? | Add bank/conversion charges separately |
| Limits | After currency conversion? | Keep amount inside displayed range |
| Guide/FAQ | What fields and reference are required? | Follow exactly |
Deposit checklist
- Complete profile verification.
- Confirm the trading account and its currency.
- Select a displayed method.
- Confirm the payment account is in your legal name.
- Enter amount and account once.
- Review conversion and final summary.
- Save provider reference and Exness invoice ID.
Bank and card evidence
| Route | Keep | Common preventable error |
|---|---|---|
| Bank | Beneficiary, reference, value date, receipt | Missing/altered reference |
| Card | Masked card, authorization result, receipt | Name mismatch/unverified card |
| Wallet/other | Account identifier, transaction ID | Wrong account or third-party owner |
| Any route | PA invoice and timeline | Submitting a duplicate while processing |
If a preferred method disappears
It may be under maintenance, unavailable for the region or locked pending verification. For a deposit, wait or select another method that is currently displayed. Do not use a payment address or agent supplied outside the PA.
Conversion checkpoint
When payment currency differs from trading-account currency, record the source amount, quoted conversion, credited amount and any bank/provider charge. A “zero Exness fee” claim would not prove that the bank or conversion is free.
Official references
Deposit workflow · Availability factors
Frequently asked questions
Why is a Namibia bank method missing?
Availability can change with region, verification or provider maintenance; trust the live PA.
Must the account be in my name?
Yes. Third-party payments are not allowed.
Can I deposit before verification?
Current Exness guidance requires account verification for payment transactions.
What evidence should I save?
Payment reference, receipt, PA invoice ID, amount, currency and time.