Web versus desktop
Namibia payment journey: Public lists cannot confirm what is enabled for one profile. Use the authenticated Personal Area (PA) as the live source for methods, limits, fees and processing estimates.
| Feature | WebTerminal | Desktop MT4/MT5 |
|---|---|---|
| Install | None | Required |
| Manual orders | Yes | Yes |
| EA/scripts | No | Yes |
| Trailing stop | No | Yes while running |
| Custom indicator | No | Yes |
| Logs | Journal/history route | Full local journal/logs |
Secure login
- Open WebTerminal from official Exness site.
- Select MT4 or MT5 correctly.
- Enter trading account number/password and server when required.
- Confirm live quote and correct symbol.
- Do not save credentials on a shared device.
- Sign out and clear session when finished.
Unstable connection drill
After an uncertain submission, do not click again. Restore connection, check Trade/Orders, History and Journal, then match symbol, volume and time. Save the ticket before continuing.
Browser troubleshooting
| Symptom | Action |
|---|---|
| Slow/frozen chart | Test connection, relogin, clear cache/cookies |
| Wrong server MT5 | Open a new instance for correct server |
| Symbol absent | Add/search and confirm account availability |
| Order uncertain | Reconcile server history |
| Persistent issue | Support Hub → Exness platforms Trading |
Payment boundary
WebTerminal trading access does not establish Namibia deposit or withdrawal availability. Use PA tabs and transaction history for payment methods, invoices and support.
Official reference
WebTerminal login, features and troubleshooting
Frequently asked questions
Does WebTerminal install anything?
No. It runs in the browser. Verify the current Namibia Personal Area method, ownership, limits, currency, status and supporting evidence first.
Can it run an EA?
No. Use desktop MT4/MT5. Verify the current Namibia Personal Area method, ownership, limits, currency, status and supporting evidence first.
Can I use both MT4 and MT5 accounts?
Yes, through the matching login route and server.
Where do I trace a withdrawal?
In PA Transaction history, not the terminal journal.